Cancelling a game

Life happens. Here's how to cancel without letting your opponent down, and what it costs.

Game credits

Your tier includes a weekly allowance of game credits. Credits don't roll over.

Less than 24 hours ahead

A late cancel (less than 24 hours before the game) uses one game credit. A member on standby is offered the court.

If you don't turn up

A no-show uses a game credit. Three late cancels or no-shows in any 90 days open a review: we get in touch to talk through whether your play times work for you. A review doesn't change your membership by itself. See the Terms of membership.